Terms and Conditions
Information for consumers in distance selling contracts and customer information in electronic commerce contracts
§ 1 Scope
For business relationships between us and the customer, the following general terms and conditions apply in the version valid at the time of the order when orders are placed via the internet shop.
§ 2 Conclusion of contract
The presentation of our products on our website merely involves an invitation to the customer to submit a contract offer. By submitting an order, the customer is making an offer within the meaning of Section 145 of the German Civil Code (BGB). The customer receives confirmation of receipt of the order by email.
The contract with us is concluded if we accept the customer's offer in writing or in text form within 2 working days of sending the order. The decisive factor in this respect is the time at which the customer receives the declaration of acceptance
Working day is any calendar day that is not a Sunday or a national public holiday.
When purchasing and renting watches in installments, the conclusion of the contract is dependent on verification of the customer's identity and address and a positive credit rating. For this purpose, the customer must send us a copy of his identity card (front and back); The credit rating is carried out by the provider creditsafe.
§ 3 Delivery, shipping costs, transfer of risk
Delivery takes place at the shipping costs stated in each individual case. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of shipping are transferred to the customer as soon as the goods have been handed over by us to the appointed logistics partner.
§ 4 Re-storage costs when returning new parts
-
If the ordered goods are new parts that are taken back at the customer's request without there being a legal reason for cancellation or a material defect (goodwill return), we charge a restocking fee of 15% of the gross purchase price.
-
For customers who are entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), a restocking fee of 15% of the purchase price is due for every return of new parts that is not based on a material defect. The customer reserves the right to prove that we incurred no effort or significantly less effort.
-
This fee serves to cover the administrative expenses and the costs that we incur due to the reversal from our suppliers.
§ 5 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§ 6 Payments
Only the payment methods shown to the customer during the ordering process will be accepted.
§ 7 Liability for defects
The warranty period for sales contracts for used items is 1 year. The above warranty period does not apply in the event of intentional or grossly negligent breaches of duty, nor in the case of injury to life, limb or health, for a defect after a guarantee has been given for the quality of the product and for defects that have been fraudulently concealed.
The landlord's liability regardless of fault for initial material defects in accordance with Section 536a of the German Civil Code (BGB) is excluded.
Furthermore, the statutory liability rights for defects apply.
§ 8 Information for consumers in distance selling contracts and customer information in electronic commerce contracts
- We are not subject to any special codes of conduct not mentioned above.
- You can identify any input errors when submitting your order during the final confirmation before sending your contractual declaration and correct them at any time using the delete and change function before sending the order.
- The main characteristics of the goods we offer as well as the period of validity of limited offers can be found in the individual product descriptions on our website.
- The language available for concluding the contract is German.
- You can submit complaints and claims for liability for defects to the address specified in the provider identification.
- The text of the contract is not saved by us and is therefore not accessible to you as a customer after the contract has been concluded with us.
- Please refer to the offer for information on payment, delivery or fulfillment.
§ 9 Miscellaneous
The law of the Federal Republic of Germany applies to the contractual relationship between us and the customer and to the respective terms and conditions. If the customer is a consumer, the legal regulations and rights applicable to the protection of the consumer under the law of the country in which the consumer has his habitual residence, which may not be deviated from by agreement, remain unaffected by this agreement. The application of UN Convention on Contracts for the International Sale of Goods is excluded.